Privacy Policy

Information we collect

We collect account details such as your name, email address, and course enrollment records. Payment information is handled by Stripe and is not stored on our servers.

How we use information

We use your information to create and manage your account, process enrollment, provide course access, and support operational reporting. Optional analytics cookies are only used after consent.

Analytics and tracking

We use third-party analytics services to understand how visitors interact with our platform and improve the user experience. Google Analytics and Microsoft Clarity are only loaded if you click Accept in our cookie banner. If you click Reject, these tools stay disabled and the platform remains fully usable.

Google Analytics — collects anonymised usage data such as pages visited, session duration, and traffic sources. Google may process this data on servers outside the EEA. For more information, see Google's Privacy Policy.
Microsoft Clarity — records session replays and heatmaps to help us understand how users interact with pages. Clarity may capture clicks, scrolls, and mouse movements but does not capture sensitive input fields. For more information, see Microsoft's Privacy Statement.

Both services use cookies and similar technologies. You can manage consent through the cookie banner and browser settings.

Sharing and processors

We share data with trusted processors such as Supabase for authentication and Stripe for payments. If you consent to analytics cookies, data may also be processed by Google (Analytics) and Microsoft (Clarity). We do not sell your personal information.

Your choices

You may update your profile information in the app. You can manage cookie preferences through the cookie banner and browser settings, including disabling analytics cookies. If you need help accessing, correcting, or deleting your data, contact us using the email below.

Disclaimer

By using this website, you acknowledge this Privacy Policy. Optional analytics data is collected only when you provide consent via the cookie banner.

Contact

Questions about privacy can be sent to info@ureka.co.uk.